- +6012-500 4652
- lunarsaga01@gmail.com
When something goes wrong, don’t panic. Follow these four steps and we’ll take care of the rest.
When something goes wrong, here’s exactly what to do — from the moment you notice a fault to the moment your repair is approved.
At the first sign of a fault, stop. Continuing to drive may result in your claim being rejected due to owner negligence.
Submit this Lunar Saga service booklet to the panel garage as proof of servicing. Without it, claims will be rejected.
Give authorisation to the panel garage to diagnose or dismantle relevant parts, alongside Lunar Saga claims department approval.
If the fault is covered, the insurer bears the dismantling and repair costs. You pay nothing beyond what’s outside your plan.
Have these ready before visiting any panel workshop
Lunar Saga Service Booklet
— compulsory. Proof that your vehicle has been serviced at the correct intervals. Claims are rejected without it.
If dismantling reveals the fault falls outside your plan, the cost of dismantling must be borne by you. Always confirm whether the defect is likely covered before authorising work to begin.
Our team is here to guide you through the process. Get in touch or head to your nearest panel workshop.
